Emergency Fire Dispatcher: 24/7 Incident Response

Emergency Telecommunicator Services; Caldwell (TX); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Caldwell, TX seeks a Fire Dispatcher to coordinate responses, verify locations, alert units, and maintain radio communications during incidents. This role supports fire services across all-hazard events, requiring attention to detail and calm under pressure.

Dispatchers work rotating shifts, including overnights and weekends, and may receive training and certification as part of ongoing professional development.

Qualifications

• High school diploma or equivalent is commonly required.
• Comfort with computer systems and accurate data entry.
• Ability to read maps and follow radio procedures.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Organizational skills

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Emergency Telecommunicator Services in Caldwell, TX seeks a Fire Dispatcher to coordinate responses, verify locations, alert units, and maintain radio communications during incidents. This role supports fire services across all-hazard events, requiring attention to detail and calm under pressure.

Dispatchers work rotating shifts, including overnights and weekends, and may receive training and certification as part of ongoing professional development.