Emergency Fire Dispatcher — 24/7 Critical Ops

Emergency Telecommunicator Services; Osceola (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services seeks Fire Dispatcher for Osceola, Indiana. This role coordinates responses to fires, rescues, and hazards, updates incident details, and communicates with responding crews.

The dispatcher will work with established response plans, monitor radio channels, and document dispatch times and unit status while adapting to high-demand emergencies. Strong data entry and radio communication skills are essential.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organizational skills

Radio communications

Data entry

Calm under pressure

Education

High school diploma or GED

Fire dispatch certification (preferred)

Tools

Dispatch software

Radio equipment

Computer systems

Job description

Emergency Telecommunicator Services seeks Fire Dispatcher for Osceola, Indiana. This role coordinates responses to fires, rescues, and hazards, updates incident details, and communicates with responding crews.

The dispatcher will work with established response plans, monitor radio channels, and document dispatch times and unit status while adapting to high-demand emergencies. Strong data entry and radio communication skills are essential.