Fire Dispatch Specialist - Critical Incident Communications

Emergency Telecommunicator Services; LaGrange (IN); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime pay

Job summary

Emergency Telecommunicator Services is seeking a Fire Dispatcher in Howe, IN to coordinate responses to fires, rescues, and emergencies. You will receive incident information, verify locations, alert resources, and maintain radio communications with responding crews.

The role requires strong data entry skills, comfort with dispatch software, and the ability to follow established response plans. Candidates should be prepared for shift work, including overnights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

Dispatch software

Job description

Emergency Telecommunicator Services is seeking a Fire Dispatcher in Howe, IN to coordinate responses to fires, rescues, and emergencies. You will receive incident information, verify locations, alert resources, and maintain radio communications with responding crews.

The role requires strong data entry skills, comfort with dispatch software, and the ability to follow established response plans. Candidates should be prepared for shift work, including overnights, weekends, and holidays.