Emergency Fire Dispatcher - 24/7 Critical Communications

911 Emergency Communications; Platteville (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Grant Fire Department is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, verify locations, alert stations, and monitor ongoing status to ensure swift and safe responses.

Applicants should have a high school diploma or GED, comfort with computer systems, accurate data entry, maps, and radio communication. Training and certifications may be required for certain roles.

Qualifications

• High school diploma or GED required.
• Experience with incident reporting and communication systems preferred.
• Ability to learn fire dispatch procedures and protocols.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information for responders.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status in real time.
• Relay information about occupants, hazards, and changing conditions to teams.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.

Skills

High-stress tolerance

Data entry

Communication skills

Multi-tasking

Education

High School Diploma or GED

Tools

Radio communications

Computer systems

Job description

Grant Fire Department is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, verify locations, alert stations, and monitor ongoing status to ensure swift and safe responses.

Applicants should have a high school diploma or GED, comfort with computer systems, accurate data entry, maps, and radio communication. Training and certifications may be required for certain roles.