Fire Dispatcher – Critical 24/7 Emergency Communications

Emergency Telecommunicator Services; Rockland (ME); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Rockland, ME seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans and supervisor directions. Fire dispatch certification or related training may be required for specific assignments.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry‑level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual‑aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Information handling

Attention to detail

Clear communication

Education

High school diploma

Tools

Dispatch software

GPS/maps

Job description

Emergency Telecommunicator Services in Rockland, ME seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans and supervisor directions. Fire dispatch certification or related training may be required for specific assignments.