Emergency Fire Dispatcher — 24/7 Critical Communications

911 Emergency Communications; Crisfield (MD); On-site; USD 40,000 - 65,000; Full time

Job summary

911 Emergency Communications in Crisfield, MD seeks a Fire Dispatcher to coordinate responses for fires, rescues, and other emergencies. The role involves receiving incident reports, verifying locations, and relaying critical information to responders.

Dispatchers must stay accurate and calm under pressure in a fast-paced environment. Typical duties include alerting units, monitoring channels, and documenting updates while meeting required certifications and continuing education.

Qualifications

• High school diploma or GED required.
• Comfort with computer systems and accurate data entry.
• Fire dispatch certification or EMS training may be required for some assignments.
• Strong communication and ability to stay calm under pressure.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information for responders.
• Alert stations and dispatch units using approved assignments.
• Monitor radio channels and unit status during incidents.
• Relay occupant and hazard information and note changing conditions.
• Process resource requests through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and major incident updates.

Skills

Information management

Radio communication

Data entry

Attention to detail

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications in Crisfield, MD seeks a Fire Dispatcher to coordinate responses for fires, rescues, and other emergencies. The role involves receiving incident reports, verifying locations, and relaying critical information to responders.

Dispatchers must stay accurate and calm under pressure in a fast-paced environment. Typical duties include alerting units, monitoring channels, and documenting updates while meeting required certifications and continuing education.