Emergency Fire Dispatcher — 24/7 Communications

County Emergency Communications; Des Moines (IA); On-site; USD 40,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Des Moines, IA seeks Fire Dispatcher opportunities. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies, receiving incident information, alerting appropriate resources, and maintaining communication with responding crews.

The role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or recognized equivalency credential

Job description

County Emergency Communications in Des Moines, IA seeks Fire Dispatcher opportunities. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies, receiving incident information, alerting appropriate resources, and maintaining communication with responding crews.

The role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from