Emergency Fire Communications Dispatcher

911 Emergency Communications; Pinebluff (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

911 Emergency Communications in Pinebluff, NC, is seeking fire dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

Role emphasizes organized information handling, keeping incident details current, and following established response plans under the supervision of authorized personnel. Dispatchers may work various shifts to ensure coverage.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Communication skills

Attention to detail

Computer literacy

Maps proficiency

Radio communication

Education

High school diploma

Fire dispatch training

EMD training

Incident management coursework

Tools

Dispatch software

Radio equipment

Job description

911 Emergency Communications in Pinebluff, NC, is seeking fire dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

Role emphasizes organized information handling, keeping incident details current, and following established response plans under the supervision of authorized personnel. Dispatchers may work various shifts to ensure coverage.