Emergency Dispatcher: Urgent 24/7 Public Safety Calls

County Emergency Communications; Rootstown Township (OH); Vor Ort; USD 42.000 - 70.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Training opportunities

Zusammenfassung

County Emergency Communications in Rootstown, OH, seeks qualified dispatchers to handle emergency and nonemergency calls from our public safety partners. This role requires calm communication, precise information gathering, and coordination with police, fire, and EMS resources.

Work may include overnight or weekend shifts, overtime, and rotating schedules. A high school diploma is commonly required, with opportunities for training and certification as determined by the agency.

Qualifikationen

• A high school diploma or equivalency credential is commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Jobbeschreibung

County Emergency Communications in Rootstown, OH, seeks qualified dispatchers to handle emergency and nonemergency calls from our public safety partners. This role requires calm communication, precise information gathering, and coordination with police, fire, and EMS resources.

Work may include overnight or weekend shifts, overtime, and rotating schedules. A high school diploma is commonly required, with opportunities for training and certification as determined by the agency.