Emergency Fire Dispatcher - 24/7 Ops & Critical Alerts

County Emergency Communications; Munroe Falls (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

County Emergency Communications in Munroe Falls, Ohio, seeks qualified Fire Dispatchers to coordinate responses, verify locations, alert resources, and maintain clear radio contact. This role may require overnight shifts and weekend coverage during major incidents.

A high school diploma is commonly required and dispatch training may be needed. Applicants should be comfortable with computer systems, data entry, maps, and radio operations.

Qualifications

• High school diploma or GED required or equivalent.
• Comfort with computer systems and accurate data entry.
• Experience with radio communications is preferred.
• Fire dispatch certification or related training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Computer literacy

Multitasking

Education

High school diploma or GED

Tools

Dispatch software

Maps and navigation tools

Job description

County Emergency Communications in Munroe Falls, Ohio, seeks qualified Fire Dispatchers to coordinate responses, verify locations, alert resources, and maintain clear radio contact. This role may require overnight shifts and weekend coverage during major incidents.

A high school diploma is commonly required and dispatch training may be needed. Applicants should be comfortable with computer systems, data entry, maps, and radio operations.