Emergency Medical Dispatcher - 24/7 Emergency Communications

County Emergency Communications; North Ridgeville (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in North Ridgeville, OH seeks an Emergency Medical Dispatcher to handle urgent calls, gather essential details, and determine response priorities. You will coordinate EMS resources and provide protocol-based instructions as required by the assignment.

Roles may include overnight shifts, weekends, and overtime. A high school diploma or equivalent is commonly required; CPR and EMS certifications are often needed depending on vacancy specifics.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be preferred depending on position.
• Ability to follow established medical dispatch protocols.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Communication

Multitasking

Active listening

Decision making

Education

High school diploma or equivalent

Job description

County Emergency Communications in North Ridgeville, OH seeks an Emergency Medical Dispatcher to handle urgent calls, gather essential details, and determine response priorities. You will coordinate EMS resources and provide protocol-based instructions as required by the assignment.

Roles may include overnight shifts, weekends, and overtime. A high school diploma or equivalent is commonly required; CPR and EMS certifications are often needed depending on vacancy specifics.