Emergency Dispatcher Trainee - Telecommunicator Prep

County Emergency Communications; Presho (SD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Oacoma, SD offers Dispatcher Trainee and Telecommunicator Trainee opportunities to learn emergency call-taking, incident documentation, and dispatch procedures under experienced instructors.

Training may include classroom work, simulations, and supervised console assignments with shifts that can include nights, weekends, holidays, and overtime. Success in the program leads to more independent responsibilities and certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience, although prerequisites may vary by employer.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Clear communication

Basic computer skills

Customer service

Education

High School diploma or GED

Job description

County Emergency Communications in Oacoma, SD offers Dispatcher Trainee and Telecommunicator Trainee opportunities to learn emergency call-taking, incident documentation, and dispatch procedures under experienced instructors.

Training may include classroom work, simulations, and supervised console assignments with shifts that can include nights, weekends, holidays, and overtime. Success in the program leads to more independent responsibilities and certifications.