Emergency Dispatcher Trainee: Start a Public Safety Career

Emergency Telecommunicator Services; Hickory (Washington County); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Résumé du poste

Emergency Telecommunicator Services invites applicants for Dispatcher Trainee and Telecommunicator Trainee roles in Hickory. Trainees learn call-taking, incident documentation, CAD, and radio procedures under supervision, with training milestones and certifications expected.

Shifts may include nights, weekends and overtime as work progresses. Candidates typically hold a high school diploma, possess basic computer skills, and demonstrate clear communication.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Basic computer skills and clear communication are essential.
• Applicant must be willing to receive feedback and training.

Responsabilités

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography and response jurisdictions.
• Learn radio procedures and monitor units.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.
• Meet confidentiality, security and conduct requirements.

Connaissances

Typing

Communication

Customer service

Attention to detail

Formation

High school diploma

Outils

CAD / Computer-aided dispatch

Description du poste

Emergency Telecommunicator Services invites applicants for Dispatcher Trainee and Telecommunicator Trainee roles in Hickory. Trainees learn call-taking, incident documentation, CAD, and radio procedures under supervision, with training milestones and certifications expected.

Shifts may include nights, weekends and overtime as work progresses. Candidates typically hold a high school diploma, possess basic computer skills, and demonstrate clear communication.