Emergency Dispatcher Trainee: Launch a Public Safety Career

County Emergency Communications; California; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Lagunitas, CA, offers Dispatcher Trainee and Telecommunicator Trainee programs. These roles introduce you to call-taking, incident documentation, dispatch operations, and emergency response support.

Training combines classroom instruction, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime as trainees progress toward independent duties and certifications.

Qualifications

• High school diploma or equivalent commonly required.
• Basic computer skills and clear communication are essential.
• Accurate typing and willingness to receive feedback.
• Customer service or telephone experience is useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Typing

Communication

Customer service

Education

High School Diploma

Tools

Computer-Aided Dispatch

Job description

County Emergency Communications in Lagunitas, CA, offers Dispatcher Trainee and Telecommunicator Trainee programs. These roles introduce you to call-taking, incident documentation, dispatch operations, and emergency response support.

Training combines classroom instruction, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime as trainees progress toward independent duties and certifications.