Emergency Dispatcher - Police/Fire/EMS Coordination

National Public Safety Careers; Mount Pleasant (IA); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Retirement benefits

Paid leave

Education opportunities

Shift differentials

Résumé du poste

National Public Safety Careers based in Mount Pleasant, IA, seeks qualified Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services and EMS in a combined communications environment.

Dispatchers process calls, assign units, verify incident details, and maintain records while following training and authority limits. Strong communication and prioritization skills are essential for this role.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training or require prior dispatch experience depending on assignment.

Responsabilités

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Connaissances

Public safety dispatch

Radio communications

Formation

High school diploma or equivalent

Description du poste

National Public Safety Careers based in Mount Pleasant, IA, seeks qualified Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services and EMS in a combined communications environment.

Dispatchers process calls, assign units, verify incident details, and maintain records while following training and authority limits. Strong communication and prioritization skills are essential for this role.