Impactful Emergency Communications Dispatcher

National Public Safety Careers; Leland (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

National Public Safety Careers is seeking Police Dispatchers to join agencies in Leland, IA. You will support law enforcement by taking calls, coordinating radio traffic, and maintaining critical records with accuracy and calm under pressure.

You will handle emergency and nonemergency requests, document incident locations and vehicle details, and assign calls to officers by priority. Training is provided, and you’ll learn jurisdiction geography while upholding privacy and security standards.

Qualifications

• High school diploma or equivalent required; training may be provided.
• Typing, listening, and clear radio communication skills required.
• Ability to learn jurisdiction geography; background checks may apply.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Clear communication

Listening

Jurisdiction geography

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

National Public Safety Careers is seeking Police Dispatchers to join agencies in Leland, IA. You will support law enforcement by taking calls, coordinating radio traffic, and maintaining critical records with accuracy and calm under pressure.

You will handle emergency and nonemergency requests, document incident locations and vehicle details, and assign calls to officers by priority. Training is provided, and you’ll learn jurisdiction geography while upholding privacy and security standards.