Emergency Police Dispatcher — Public Safety Communicator

Public Safety Dispatch Network; West Burlington (IA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Public Safety Dispatch Network in West Burlington, IA, seeks skilled police dispatchers to handle emergency and nonemergency requests, document details, and coordinate with officers. The role requires accurate typing, clear radio communication, and quick decision-making within jurisdictional protocols.

Entry-level positions may include on-the-job training, while experienced dispatchers may need prior related work and certifications.

Qualifications

• High school diploma or equivalent required. Training may be provided for entry-level vacancies.
• Previous police dispatch experience and applicable certifications may be required for higher classifications.
• Candidates should type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.
• Complete required records inquiries after training.

Skills

Typing

Active listening

Multitasking

Radio communication

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Public Safety Dispatch Network in West Burlington, IA, seeks skilled police dispatchers to handle emergency and nonemergency requests, document details, and coordinate with officers. The role requires accurate typing, clear radio communication, and quick decision-making within jurisdictional protocols.

Entry-level positions may include on-the-job training, while experienced dispatchers may need prior related work and certifications.