Emergency Dispatcher I: 24/7 Citywide Dispatch

City of San Diego Green Business Network; San Diego (CA); On-site; USD 63,000 - 76,000; Full time

Job summary

City of San Diego Dispatcher I positions handle incoming calls for police, fire, environmental, and transportation services. They use a Computer-Aided Dispatch (CAD) system to assess requests, obtain essential incident information, and determine priorities for dispatch.

Positions require U.S. citizenship or work authorization, and specific education options. The role includes long shifts, potential overtime, and performance testing as part of the process.

Qualifications

• Must be a United States citizen or have the right to work in the United States.
• Age 18 or older; exceptions for some 17-year-olds with certain qualifications.
• Education options include high school diploma, GED, CHSPE, or college/university degree.

Responsibilities

• Receive incoming calls for police, fire, environmental and transportation services.
• Determine priority and dispatch appropriate units using a CAD system.
• Work various shifts, including extended night or unusual schedules with potential overtime.

Skills

Multitasking

Decision making

Call handling

Education

High school diploma

GED

CHSPE

College degree

Tools

CAD system

Job description

City of San Diego Dispatcher I positions handle incoming calls for police, fire, environmental, and transportation services. They use a Computer-Aided Dispatch (CAD) system to assess requests, obtain essential incident information, and determine priorities for dispatch.

Positions require U.S. citizenship or work authorization, and specific education options. The role includes long shifts, potential overtime, and performance testing as part of the process.