Emergency Dispatcher - Calm, Rapid EMS & Security Calls

Erickson Senior Living; Ashburn (VA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Competitive hourly pay: $20–$24/hr

Diversity, inclusion, belonging

Medical, dental & vision

PTO & volunteer hours

401k with 3% match

Onsite medical centers

Dining discount

Growth opportunities

Job summary

Erickson Senior Living's Ashby Ponds campus in Ashburn, VA seeks an experienced Emergency Dispatcher to manage Security & EMS systems from a central location. You will dispatch both emergency and routine calls, provide personalized customer service to residents and visitors, and support a safe, welcoming community.

The role offers competitive hourly pay, benefits, and growth opportunities as the organization expands across communities.

Qualifications

• Prior experience in 911 call-taking/dispatching or EMS preferred.
• Ability to maintain composure and situational awareness during emergencies.

Responsibilities

• Track all pertinent information during your shift and initiate the first level of incident reports.
• Monitor the Emergency Call System for independent living residents.
• Track the status of residents involved in emergency situations.
• Dispatch ambulance, private ambulances, or 911 as needed.

Skills

911 dispatch

Calm under pressure

Communication skills

Job description

Erickson Senior Living's Ashby Ponds campus in Ashburn, VA seeks an experienced Emergency Dispatcher to manage Security & EMS systems from a central location. You will dispatch both emergency and routine calls, provide personalized customer service to residents and visitors, and support a safe, welcoming community.

The role offers competitive hourly pay, benefits, and growth opportunities as the organization expands across communities.