Emergency Dispatcher — 24/7 Public Safety Communicator

911 Emergency Communications; Sybertsville (PA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional training

Zusammenfassung

911 Emergency Communications in Sybertsville, PA is hiring dispatchers to connect people in urgent need with police, fire, or EMS. You may receive emergency and nonemergency calls, verify locations, and coordinate responders using CAD and radio systems.

This role requires calm, precise communication, strong typing, active listening, and the ability to manage multiple information streams under pressure. Training and background screening are typical prerequisites, with shift work including nights

Qualifikationen

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants or require certifications.
• Testing scores, experience and training deadlines are defined in the official vacancy.

Aufgaben

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when on radio operations.
• Monitor radio traffic and update responding personnel as needed.
• Provide approved caller instructions within training limits.
• Maintain records and protect confidential information.

Kenntnisse

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Info organization under pressure

Ausbildung

High school diploma or GED

Tools

CAD systems

Jobbeschreibung

911 Emergency Communications in Sybertsville, PA is hiring dispatchers to connect people in urgent need with police, fire, or EMS. You may receive emergency and nonemergency calls, verify locations, and coordinate responders using CAD and radio systems.

This role requires calm, precise communication, strong typing, active listening, and the ability to manage multiple information streams under pressure. Training and background screening are typical prerequisites, with shift work including nights