Fire Dispatcher: 24/7 Emergency Communications

911 Emergency Communications; Schaefferstown (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

911 Emergency Communications in Schaefferstown, PA, seeks for dispatchers to coordinate fire responses. The role requires precise data entry, clear radio communication, and the ability to manage incident details while following established procedures.

You will monitor stations, assign units, and relay changing information during emergencies. Applicants should have a high school diploma or GED and may need fire dispatch or emergency medical dispatch training.

Qualifications

• A high school diploma or GED is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear communication

Data entry

Attention to detail

Education

High school diploma or GED

Tools

Radio systems

Dispatch software

Job description

911 Emergency Communications in Schaefferstown, PA, seeks for dispatchers to coordinate fire responses. The role requires precise data entry, clear radio communication, and the ability to manage incident details while following established procedures.

You will monitor stations, assign units, and relay changing information during emergencies. Applicants should have a high school diploma or GED and may need fire dispatch or emergency medical dispatch training.