Emergency Dispatch Trainee - Start a Public Safety Career

County Emergency Communications; Saint Paul (MN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications seeks Dispatcher Trainee / Telecommunicator Trainee in St. Paul, MN to begin a structured path into emergency communications. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response teams under supervision.

Training includes classroom instruction, simulations, and supervised console work. Schedule may include nights, weekends, holidays, and overtime as trainees progress through required assessments and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Basic computer skills and strong typing are essential.
• Clear communication and professional conduct are important.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Customer service experience

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications seeks Dispatcher Trainee / Telecommunicator Trainee in St. Paul, MN to begin a structured path into emergency communications. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response teams under supervision.

Training includes classroom instruction, simulations, and supervised console work. Schedule may include nights, weekends, holidays, and overtime as trainees progress through required assessments and