Emergency Dispatch Trainee: Start a Public Safety Career

County Emergency Communications; North Richland Hills (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Descripción de la vacante

County Emergency Communications in Richland Hills, TX is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response while advancing through training milestones.

Responsibilities grow as skills are demonstrated; training may include classroom instruction, simulations, and supervised console work, with shifts possibly including nights and weekends.

Formación

• High school diploma or equivalent is commonly required.
• Basic computer skills and clear communication are important.
• Customer service or telephone experience may be useful.

Responsabilidades

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Conocimientos

Typing

Computer skills

Clear communication

Customer service

Educación

High school diploma or equivalent

Descripción del empleo

County Emergency Communications in Richland Hills, TX is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response while advancing through training milestones.

Responsibilities grow as skills are demonstrated; training may include classroom instruction, simulations, and supervised console work, with shifts possibly including nights and weekends.