Emergency Communications Dispatcher Trainee

Emergency Telecommunicator Services; Lake Murray Of Richland (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Richland, SC invites applicants to Dispatcher Trainee and Telecommunicator Trainee roles. Trainees receive classroom instruction, simulations, and supervised console assignments to learn call-taking procedures, incident documentation, and the fundamentals of emergency communications.

As training progresses, duties expand to confirming locations, gathering details, typing accurately, and mastering radio procedures.

Qualifications

• High school diploma or equivalent is commonly required.
• Basic computer skills and accurate typing are expected.
• Willingness to receive feedback and complete assessments.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Computer basics

Clear communication

Customer service experience

Attention to detail

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Richland, SC invites applicants to Dispatcher Trainee and Telecommunicator Trainee roles. Trainees receive classroom instruction, simulations, and supervised console assignments to learn call-taking procedures, incident documentation, and the fundamentals of emergency communications.

As training progresses, duties expand to confirming locations, gathering details, typing accurately, and mastering radio procedures.