Emergency Dispatch Specialist | Public Safety Telecommunicator

National Public Safety Careers; Mason (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to support Tipton, Tennessee. The role involves taking calls, dispatching police, fire, and EMS as assigned, and applying agency procedures while keeping callers informed.

The position emphasizes accurate typing, active listening, and clear communication. Applicants should be prepared for varied shifts, including nights and weekends, with background checks and required certifications depending on services.

Qualifications

• High school diploma or GED commonly required.
• Proven typing accuracy and strong listening skills.
• Excellent verbal and written communication required.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or GED

Tools

CAD software

Radio systems

Job description

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to support Tipton, Tennessee. The role involves taking calls, dispatching police, fire, and EMS as assigned, and applying agency procedures while keeping callers informed.

The position emphasizes accurate typing, active listening, and clear communication. Applicants should be prepared for varied shifts, including nights and weekends, with background checks and required certifications depending on services.