Emergency Dispatch Specialist

Regional 911 Intake Solutions; Saint Paul (MN); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid leave

Job summary

Regional 911 Intake Solutions in Saint Paul, MN is seeking a dedicated dispatcher to handle police, fire, rescue, and medical calls. You will verify incident details, prioritize calls, dispatch units, coordinate multi-agency responses, and monitor radio traffic while maintaining clear incident records.

A high school diploma or GED is commonly required; some agencies offer cross-training. Overtime may be included, and the role comes with a benefits package including medical, retirement, paid

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some agencies provide cross-training or experience in dispatch disciplines before appointment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or GED

Job description

Regional 911 Intake Solutions in Saint Paul, MN is seeking a dedicated dispatcher to handle police, fire, rescue, and medical calls. You will verify incident details, prioritize calls, dispatch units, coordinate multi-agency responses, and monitor radio traffic while maintaining clear incident records.

A high school diploma or GED is commonly required; some agencies offer cross-training. Overtime may be included, and the role comes with a benefits package including medical, retirement, paid