Emergency Dispatch & Police Communications Operator

MedStar Health; Washington (District of Columbia); On-site; USD 25,000 - 45,000; Full time

Job summary

MedStar Health is seeking a Police Communications Specialist to support daily Operations for MWHC Police. You will receive and triage emergency and non-emergency calls, dispatch officers, and maintain vital logs and reports while coordinating with multiple hospital partners.

The role involves data entry, property handling, and monitoring security systems, with opportunities to brief supervisors on daily activities and align with safety protocols.

Qualifications

• Excellent telephone/communication skills to handle stressful emergency situations.
• Ability to manage rapid multitask scenarios.

Responsibilities

• Receives and processes all incoming emergency and non-emergency calls via a multi-line system.
• Dispatches Officers to priority and non-priority assignments via hospital radio.
• Monitors campus radio, coordinates among MedStar facilities and partner centers.
• Performs data entry into dispatch database and generates logs/reports as directed.
• Maintains patient property system; secures and distributes valuables as needed.
• Coordinates resources from DC state and federal agencies as required.
• Operates identification badge office and monitors security systems.

Skills

Telephone/communication skills

Multitasking ability

Education

High School Diploma or GED

Job description

MedStar Health is seeking a Police Communications Specialist to support daily Operations for MWHC Police. You will receive and triage emergency and non-emergency calls, dispatch officers, and maintain vital logs and reports while coordinating with multiple hospital partners.

The role involves data entry, property handling, and monitoring security systems, with opportunities to brief supervisors on daily activities and align with safety protocols.