Emergency Dispatch & Police Communications Operator

City of Hammond; Hammond (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

City of Hammond seeks a Police Communications Officer to operate the communications center, answer calls, dispatch units, and maintain logs. This entry-level role involves following standard procedures, working independently, and reporting to the Police Communications Supervisor.

Training will be provided; candidates must meet civil service requirements, be U.S. citizens of legal age, and possess a valid photo ID. Shift work and ongoing duties are integral to the position.

Qualifications

• Must meet Municipal Fire and Police Civil Service Law requirements.
• Must be a United States citizen and of legal age.
• Must possess one of: high school diploma or GED, or college transcript/degree with proof.
• BESE-approved home study documentation required for Louisiana applicants; non-Louisiana applicants must present proof of accredited high school curriculum.
• Must possess a valid picture identification card.

Responsibilities

• Answer police telephones and dispatch units following department procedures.
• Determine correct units and pertinent information from callers.
• Keep logs and records up to date; file reports as required.
• Relay messages and emergency information to units and supervisors.
• Maintain contact with units and track location and condition of each unit.
• Assist in training new communications officers and during shift transitions.

Skills

Dispatching

Telephone etiquette

Record keeping

Independent work

Team coordination

Education

High school diploma or GED

BESE home study approval

Tools

Radio consoles

Emergency comms systems

Job description

City of Hammond seeks a Police Communications Officer to operate the communications center, answer calls, dispatch units, and maintain logs. This entry-level role involves following standard procedures, working independently, and reporting to the Police Communications Supervisor.

Training will be provided; candidates must meet civil service requirements, be U.S. citizens of legal age, and possess a valid photo ID. Shift work and ongoing duties are integral to the position.