Emergency Dispatch Operator – 911 Communications

Cobb County Government; Marietta (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid vacation leave

Holidays

Paid sick leave

Paid military leave

Parental leave

Bereavement leave

Free wellness clinic

Fitness centers

Education incentive pay

Tuition assistance

Job summary

Cobb County Government is seeking an Emergency Communications Officer for its E911 Center. The role involves handling emergency and non-emergency calls, entering data into the CAD system, and coordinating with multiple agencies. Candidates must pass a pre-employment skills assessment and meet minimum education requirements.

The department is CALEA-accredited and serves Cobb County Police, Fire and Sheriff’s offices, supporting vital public safety operations.

Qualifications

• High School Diploma or GED required; any equivalent combination of education, training, and experience.
• Must pass pre-employment skills assessment and be 18 years old at hire.

Responsibilities

• Answer incoming emergency and non-emergency calls and input data into the CAD system.
• Provide lifesaving and pre-arrival instructions to callers in medical emergencies.
• Coordinate dispatch to appropriate units and relay information to responders and the public.
• Enter and retrieve data in the CAD system and assist callers with transactions and information.
• Testify in court as required and ensure accuracy of call recordings.

Skills

Communication skills

Multi-tasking

Stress management

Education

High School Diploma or GED

Tools

CAD System

Job description

Cobb County Government is seeking an Emergency Communications Officer for its E911 Center. The role involves handling emergency and non-emergency calls, entering data into the CAD system, and coordinating with multiple agencies. Candidates must pass a pre-employment skills assessment and meet minimum education requirements.

The department is CALEA-accredited and serves Cobb County Police, Fire and Sheriff’s offices, supporting vital public safety operations.