Emergency Dispatch & Operations Manager II

Clean Harbors, Inc.; Jacksonville (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Clean Harbors is seeking a Dispatch Manager II in Jacksonville, FL to coordinate emergency spill response activities from initial notification through incident resolution, manage dispatch, regulatory reporting, and client communications to ensure incidents are handled safely, compliantly, efficiently, and cost-effectively.

The role provides technical guidance, assists in coordinating resources, and supports operations during evolving incident demands while maintaining effective communication

Qualifications

• High School Diploma or GED required.
• Strong computer skills with Microsoft-based applications.
• Excellent written and verbal communication skills.
• Ability to work in a team environment as well as independently.

Responsibilities

• Coordinate emergency spill response projects within the Emergency Operations Center.
• Dispatch and coordinate contractors and other resources necessary to support incident response.
• Facilitate required regulatory reporting associated with emergency response incidents.
• Maintain timely and professional communication with clients throughout the response process.
• Provide technical guidance and operational support to facilitate safe, compliant, timely, and cost-effective incident resolution.
• Coordinate response activities and help address operational issues or escalations as they arise.
• When assigned Operations Manager coverage, direct shift workflow and establish operational priorities.
• Review incident documentation while providing Operations Manager coverage.
• Support operational escalations and help maintain continuity of Emergency Operations Center activities.

Skills

MS Office proficiency

Written & verbal communication

Teamwork and independence

Prioritization and time management

Crisis management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Clean Harbors is seeking a Dispatch Manager II in Jacksonville, FL to coordinate emergency spill response activities from initial notification through incident resolution, manage dispatch, regulatory reporting, and client communications to ensure incidents are handled safely, compliantly, efficiently, and cost-effectively.

The role provides technical guidance, assists in coordinating resources, and supports operations during evolving incident demands while maintaining effective communication