Emergency Dispatch & Communications Specialist

National Police; Stevens Point (WI); On-site; USD 22,000 - 29,000; Full time

Job summary

UW-Stevens Point Police and Security Services seeks a Police Dispatcher to be the first contact for campus and public inquiries. You will manage communications via radios, phones, and computers, coordinating emergency responses while maintaining confidential records and adhering to university policies.

The role requires calm, accurate reporting and the ability to multitask in stressful situations, with strong written and oral communication and a commitment to campus safety.

Qualifications

• Minimum of high school diploma or equivalent.
• Must become certified and maintain certification with WI DOJ TIME System.
• Proficient in Microsoft Office and email (Outlook).
• Strong telephone etiquette and multi-line phone operation.

Responsibilities

• Schedules logistics and resources for emergency response.
• Documents incidents accurately and adheres to policies.
• Operates police radios, phone consoles, and related equipment.
• Troubleshoots and triages issues per procedures.
• Communicates clearly and provides instructions in high-stress situations.

Skills

Calm under pressure

Effective communication

Multitasking

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Job description

UW-Stevens Point Police and Security Services seeks a Police Dispatcher to be the first contact for campus and public inquiries. You will manage communications via radios, phones, and computers, coordinating emergency responses while maintaining confidential records and adhering to university policies.

The role requires calm, accurate reporting and the ability to multitask in stressful situations, with strong written and oral communication and a commitment to campus safety.