Emergency Dispatch & Communications Officer

Cuyahoga Metropolitan Housing Authority; Cleveland (OH); Hybrid; USD 25,000 - 29,000; Full time

Job summary

Cuyahoga Metropolitan Housing Authority seeks a Dispatcher/Communications Officer to handle inquiries, log complaints, and dispatch responses. You will operate communications equipment and monitor alarms under supervision of the Chief of Police and Security.

Qualifications include a high school diploma, clear communication, and ability to obtain CRIS/LEADS certification. Wages start at $19.25/hour with potential for shifts and emergency call-ins.

Qualifications

• High School Diploma or equivalent required.
• Must communicate clearly and interact well with the public and staff.
• Proficiency with computers and typing speed 35 wpm.
• Ability to obtain CRIS/LEADS certification.

Responsibilities

• Answer calls and log complaints and warrant checks.
• Dispatch officers and coordinate responses.
• Operate communications equipment and monitor alarms.
• Maintain complaint control cards and file reports.
• Record radio and telephone messages accurately.
• Perform other related duties as assigned.

Skills

Clear communication

Typing 35 wpm

Computer literacy

CRIS & LEADS familiarity

Education

High School Diploma or equivalent

Ability to obtain Ohio certification

Tools

CRIS

LEADS

Job description

Cuyahoga Metropolitan Housing Authority seeks a Dispatcher/Communications Officer to handle inquiries, log complaints, and dispatch responses. You will operate communications equipment and monitor alarms under supervision of the Chief of Police and Security.

Qualifications include a high school diploma, clear communication, and ability to obtain CRIS/LEADS certification. Wages start at $19.25/hour with potential for shifts and emergency call-ins.