Emergency Dept Patient Access Navigator Per Diem

Huntington Hospital; Pasadena (CA); On-site; USD 35,000 - 38,000; Part time

Job summary

Huntington Hospital in Pasadena, CA, is seeking a Patient Access Representative I for per diem night shifts in the Emergency Room Registration unit. You will ensure a welcoming patient experience and support access to care across inpatient, outpatient, and emergency services.

The role requires typing speed of 35 wpm, excellent communication, and at least one year of customer service experience. Training and cross-training across access functions are provided.

Qualifications

• High school diploma or equivalent required.
• Associate Degree/College Diploma in Hospital Administration or equivalent preferred.
• Minimum 1 year customer service experience required.
• Healthcare registration/authorization experience preferred.
• Typing 35 wpm required.
• Excellent interpersonal, written and oral communication skills.

Responsibilities

• Provide patients with a welcoming experience and assist access to care.
• Assist with scheduling, pre-registration, financial clearance, referrals and authorizations.
• Verify eligibility for insurance and determine patient liability and deposits.
• Support registration for inpatient, outpatient, and emergency services.

Skills

Typing 35 wpm

Customer service

Interpersonal communication

Education

High school diploma

Associate degree in Hospital Administration

Job description

Huntington Hospital in Pasadena, CA, is seeking a Patient Access Representative I for per diem night shifts in the Emergency Room Registration unit. You will ensure a welcoming patient experience and support access to care across inpatient, outpatient, and emergency services.

The role requires typing speed of 35 wpm, excellent communication, and at least one year of customer service experience. Training and cross-training across access functions are provided.