Emergency Dept Guest Services & Support Flexible Hours

Paycom; Falls Church (VA); On-site; USD 18,000 - 21,000; Full time

Job summary

Inova Fairfax Medical Center in Falls Church, VA seeks an Emergency Department Support Team member. Responsibilities include greeting patients, aiding guests, and guiding them between triage and pediatric overflow areas, while upholding the hospital’s values of safety, welcome, and professionalism.

Role requires a high school diploma or equivalent, fluent English, and a professional, client-oriented approach. Availability for flexible shifts and weekend coverage is expected.

Qualifications

• High School Diploma/ GED or equivalent experience.
• Able to speak, read, and write English fluently.
• Professional attitude, with strong communication and people skills.

Responsibilities

• Greet patients and visitors with a friendly message upon arrival and departure.
• Provide basic assistance and guidance around the hospital.
• Assist and escort guests between triage and pediatric overflow areas.
• Perform general tasks in the ED lobby including comfort items and information.
• Maintain a clean, safe environment following hospital procedures.

Skills

Communication skills

Customer service

Attention to detail

Professional demeanor

Education

High School Diploma/GED

Job description

Inova Fairfax Medical Center in Falls Church, VA seeks an Emergency Department Support Team member. Responsibilities include greeting patients, aiding guests, and guiding them between triage and pediatric overflow areas, while upholding the hospital’s values of safety, welcome, and professionalism.

Role requires a high school diploma or equivalent, fluent English, and a professional, client-oriented approach. Availability for flexible shifts and weekend coverage is expected.