Emergency Department Unit Coordinator

Boston Medical Center; Brockton (MA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Pharmacy

Contract increases

Flexible Spending Accounts

403(b) savings matches

Earned time cash out

Paid time off

Career advancement opportunities

Wellbeing resources

Job summary

Boston Medical Center seeks a Unit Coordinator to support the Emergency Department with clerical, scheduling, and supply tasks. You will greet visitors, respond to inquiries, and assist in notifying staff about patient updates while maintaining patient privacy.

Responsibilities include entering orders in Epic, chart preparation for admissions/discharges, and coordinating with nurses and physicians to ensure smooth unit operations. Per diem schedule with weekday and weekend availability required.

Qualifications

• Strong verbal and written communication skills required.
• Proficient computer skills and knowledge of medical terminology.
• Outpatient setting experience preferred.

Responsibilities

• Provide technical assistance to nursing staff and perform scheduling, clerical, and supply tasks.
• Greet visitors, patients and staff; answer questions and direct inquiries to appropriate staff.
• Enter orders into Epic and assist with charting, discharges, and medical records management.

Skills

Verbal and written communication

Computer skills

Medical terminology

Outpatient setting experience

Education

High School Diploma or GED

Job description

Position

Unit Coordinator SEIU Department: Emergency Schedule: Per Diem, (Weekday + Weekend Availability Required)

Position Summary

Provide technical assistance to the nursing staff and perform a variety of computer, clerical, scheduling, and supply functions necessary for the operation of the department. Receives and greets visitors, patients, and staff. Responds to questions appropriately, referring items in question to authorized staff. Answers and makes telephone calls promptly and in a courteous manner, which could include physician consults, other departments for assistance, and informing physicians of admissions. Maintains positive communications with other departments. Assists the staff by running errands, delivering specimens and paperwork, and checking mail. Keeps nurses informed of incoming reports, new orders, and other messages. Demonstrates awareness of patient’s rights to privacy and confidentiality. Transcribes physician and nursing orders in an accurate, neat, and timely manner. Assembles, labels, and organizes the medical record for patient admissions. Secures records from previous admission as needed. Accurately enters orders into Epic. Faxes medication orders to pharmacy. Notes dangerous abbreviations and contacts physicians for nurses to get clarification. Notes time called in margin of physician order sheet. Prepares chart for discharge and assures chart is complete. Compiles all discharge paper work. Enters discharges into computer. Notifies administrative manager of unit activities such as, change in patients conditions. Accurately files test results in a timely manner. Copies documents as requested for unit personnel. Increases knowledge and use of hospital computer system as new programs are developed. Maintains and orders clerical supplies for the unit as directed by nurse manager. Reports broken equipment enters work orders into Epic and calls outside vendors regarding special equipment. Reports to and begins work promptly. Gives adequate notice of absenteeism or tardiness. Appearance is professional in accordance with the dress code. Asks appropriate questions within job description, if an unfamiliar circumstance Performs work of equal skills, effort, and responsibility as directed. Performs other duties as assigned.

Requirements

• Education: High School Diploma, GED or equivalent
• Experience: Minimum one-year working of clerical experience
• Knowledge & Skills: Ability to communicate effectively verbally and in writing. Computer skills required. Knowledge of medical terminology required. Working in an outpatient setting is preferred.

Compensation Range

$17.50- $26.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements.

Benefits

• medical
• dental
• vision
• pharmacy
• contract increases
• Flexible Spending Accounts
• 403(b) savings matches
• earned time cash out
• paid time off
• career advancement opportunities
• resources to support employee and family wellbeing

Equal Opportunity Employer/Disabled/Veterans

Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

Background Check & Vaccination

Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.