Emergency Department Unit Coordinator

bmc; Brockton (MA); On-site; USD 24,000 - 36,000; Part time

Job summary

BMCHS in Brockton seeks a Unit Coordinator SEIU for the Emergency Department. You will provide technical assistance to nursing staff, handle clerical tasks, scheduling, and Epic-based order entry to keep the unit running smoothly.

The role requires strong communication, accuracy, and the ability to manage multiple tasks in a fast-paced outpatient environment. Per Diem schedule with weekday and weekend availability is expected.

Qualifications

• Education: High School Diploma, GED or equivalent.
• Experience: Minimum one-year clerical experience.
• Knowledge: Ability to communicate effectively verbally and in writing; computer skills; knowledge of medical terminology; outpatient setting preferred.

Responsibilities

• Greets visitors, patients and staff and directs questions to the right staff.
• Handles telephone inquiries promptly and courteously; communicates with physicians and departments as needed.
• Assists staff by running errands, delivering specimens/paperwork, and managing mail.
• Keeps nurses informed of reports, orders, and messages.
• Transcribes physician and nursing orders accurately and timely.
• Assembles and organizes medical records for admissions and discharges.

Skills

Verbal communication

Written communication

Computer skills

Medical terminology

Clerical experience

Education

High School Diploma or GED

Tools

Epic

Job description

Position: Unit Coordinator SEIU

Department: Emergency

Schedule: Per Diem, (Weekday + Weekend Availability Required)

Position Summary

Provide technical assistance to the nursing staff and perform a variety of computer, clerical, scheduling, and supply functions necessary for the operation of the department.

Responsibilities

• Receives and greets visitors, patients, and staff. Responds to questions appropriately, referring items in question to authorized staff.
• Answers and makes telephone calls promptly and in a courteous manner, which could include physician consults, other departments for assistance, and informing physicians of admissions. Maintains positive communications with other departments.
• Assists the staff by running errands, delivering specimens and paperwork, and checking mail.
• Keeps nurses informed of incoming reports, new orders, and other messages.
• Demonstrates awareness of patient's rights to privacy and confidentiality.
• Transcribes physician and nursing orders in an accurate, neat, and timely manner.
• Assembles, labels, and organizes the medical record for patient admissions.
• Secures records from previous admission as needed.
• Accurately enters orders into Epic.
• Faxes medication orders to pharmacy. Notes dangerous abbreviations and contacts physicians for nurses to get clarification. Notes time called in margin of physician order sheet.
• Prepares chart for discharge and assures chart is complete. Compiles all discharge paper work.
• Enters discharges into computer.
• Notifies administrative manager of unit activities such as, change in patients conditions.
• Accurately files test results in a timely manner.
• Copies documents as requested for unit personnel.
• Increases knowledge and use of hospital computer system as new programs are developed.
• Maintains and orders clerical supplies for the unit as directed by nurse manager.
• Reports broken equipment enters work orders into Epic and calls outside vendors regarding special equipment.
• Reports to and begins work promptly.
• Gives adequate notice of absenteeism or tardiness.
• Appearance is professional in accordance with the dress code.
• Asks appropriate questions within job description, if an unfamiliar circumstance
• Performs work of equal skills, effort, and responsibility as directed.
• Performs other duties as assigned

Requirements

• Education: High School Diploma, GED or equivalent
• Experience: Minimum one-year working of clerical experience
• Knowledge & Skills: Ability to communicate effectively verbally and in writing. Computer skills required. Knowledge of medical terminology required. Working in an outpatient setting is preferred.

Compensation Range

• $17.50- $26.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements.
• In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

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