Emergency Department Representative

Catholic Health; Bethpage (NY); On-site; USD 39,000 - 40,000; Full time

Job summary

Catholic Health's St. Joseph Hospital in Bethpage, NY seeks staff to support patient registration and scheduling within the hospital information system.

You will gather data, ensure timely reimbursement, and maintain compliance with policies while delivering patient-focused service. This role emphasizes accurate data entry, effective communication with patients, and adherence to regulatory standards, with benefits including tuition assistance and a strong retirement program as part of Catholic

Qualifications

• High School diploma or equivalent required; some college desired.
• 1–2 years in a health-related field preferred.
• Experience with hospital registration and insurance data is advantageous.

Responsibilities

• Register, admit and schedule patients in the Hospital Information System.
• Communicate policies and regulations to patients.
• Prepare charts, dispositions and scan paperwork per policy.
• Collect insurance co-payments per department policy.
• Adhere to departmental policies and regulatory requirements.
• Demonstrate service excellence at all times.

Skills

Customer service

Typing 35 WPM

Data entry

Education

High School diploma

Tools

EPIC

STAR

Job description

If you are looking for a great place to grow your career at a community hospital focused on excellent patient experience and nursing excellence, St. Joseph Hospital, a member of Catholic Health, may be what you are seeking. We offer career advancement, a rich tuition reimbursement program, medical benefits, a generous pension plan, 403B for retirement and PTO plan. Join us and Long Live Long Island where we care for Every Patient, Every Time.

Located in Bethpage, St. Joseph Hospital that provides comprehensive inpatient and outpatient medical, critical care and surgical services. Its Emergency Department cares for approximately 33,000 patients a year. Other vital services include an Ambulatory Surgery Unit, The Center for Sleep Medicine, Hyperbaric and Wound Healing Center, CHS Cancer Center, The Center for Speech and Swallowing Disorders, Diabetes Education Center and a full scope of outpatient radiology services, including Cardiac CT.

Job Details

Responsibilities

• Under the general direction of the Director and/or Manager, registers, admits and schedules patients to the Hospital Information System, gathers complete data necessary to assure timely reimbursement and accurate registrations.
• Communicates hospital policies, procedures and regulations to patients.
• Prepares patient charts, accurately dispositions and scans all relevant paperwork according to hospital policy and performs other duties as assigned.
• Collects insurance co-payments per department policy.
• Adheres to St Joseph Hospital and department policies/procedures and JCAHO/regulatory agency requirements.
• Demonstrates and promotes service excellence at all times.

Qualifications

• High School diploma or equivalent required, some college or equivalent education desirable.
• One to two years in a health related field.
• Knowledge of EPIC and STAR. Previous registration, medical insurance background, medical terminology experience preferred.
• Excellence in Customer Service, interview and data accumulation skills, excellent computer/keyboard skills and internet skills are required. Ability to navigate from one software system to another efficiently.
• Must pass keyboarding test with ability to type 35 WPM

Salary Range

USD $28.33 - USD $28.33 /Hr.

The salary range or rate listed does not include any differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, employees are eligible for generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.