Emergency Department Patient Access Representative

Mary Lanning; Hastings, Northern (NE, KY); On-site; USD 21,000 - 30,000; Full time

Job summary

Mary Lanning Memorial Hospital in Hastings, NE is seeking an Emergency Department Patient Access Representative. You will greet callers, register patients for ED, radiology and laboratory services, and coordinate room turnover to support smooth patient flow.

This role requires a GED or high school diploma, 1–2 years in patient care preferred, and BLS within 90 days plus CPI within a year. Nebraska CNA or EMT certification is required. Equal opportunity employer.

Qualifications

• GED or High School Diploma required.
• 1-2 years experience in patient care preferred.
• BLS certification within 90 days of hire required.
• CPI certification within first year of employment required.
• CNA from Nebraska or EMT certification from Nebraska required.

Responsibilities

• Answering phones and directing calls to appropriate departments.
• Registration for ED and outpatient procedures (radiology and laboratory).
• Stocking rooms and supply carts.
• Assisting patients with activities of daily living as needed.
• Communicating patient care needs and changes to the RN.
• Maintaining cleanliness of department and patient rooms.
• Coordinating patient room turnover to support timely flow.
• Other duties as assigned.

Education

GED or High School Diploma

Job description

## Emergency Department Patient Access RepresentativeApplylocations: Hastings, NEtime type: Full timeposted on: Posted 2 Days Agojob requisition id: REQ-2026-1323**Job Description:**The Emergency Department Patient Access Representative is responsible for timely, courteous, and accurate collection of patient information to admit patients into the Emergency Department services.As the point of contact for internal and external parties, this individual will be responsible for:* Answering phones and directing calls to appropriate departments.* Registration for facility departments including emergency department and outpatient procedures for radiology and laboratory services.* Stocking rooms and supply carts.* Assists patient with activities of daily living as patient needs require.* Communicating patient care needs, changes in condition, observations and responses to the appropriate RN.* Maintaining cleanliness of department and patient rooms.* Coordinates patient room turnover to support timely patient flow between patients.* Other duties as assigned.**Position Requirements:**EDUCATION: GED or High School Diploma required.EXPERIENCE: 1-2 years experience in a patient care setting preferred.CERTIFICATE/LICENSE: Basic Life Support (BLS) certification from the American Heart Association (AHA) within 90 days of hire required. Crisis Prevention Institute (CPI) certification within first year of employment required. Certified Nursing Assistant (CNA) from the State of Nebraska or Emergency Medical Technician (EMT) certification from the State of Nebraska required.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.