Emergency Department Administrative Specialist

MaineHealth Waldo Hospital; Belfast (ME); On-site; USD 38,000 - 46,000; Full time

Job summary

MaineHealth Waldo Hospital in Belfast, ME seeks an Emergency Department Unit Secretary to provide clerical and administrative support on-site. You will handle patient records, phone calls, scheduling transportation, and coordination of communications to keep patient flow smooth.

This fast-paced role requires meticulous data entry, strong customer service, and the ability to work with nursing and medical staff to ensure timely information and efficient unit operations.

Qualifications

• High school diploma or equivalent required.
• Post-secondary coursework in healthcare administration or medical office preferred.

Responsibilities

• Answer phones and greet/direct patients and visitors.
• Process forms and orders and maintain accurate documentation.
• Manage patient records and coordination of communications.
• Schedule transportation and support patient flow.
• Collaborate with nursing and medical staff to ensure timely communication.

Skills

Clerical skills

Effective communication

Customer service

Time management

Attention to detail

Data entry

Office software

Education

High school diploma or equivalent

Healthcare administration coursework preferred

Tools

EHR systems

Hospital information systems

Job description

MaineHealth Waldo Hospital in Belfast, ME seeks an Emergency Department Unit Secretary to provide clerical and administrative support on-site. You will handle patient records, phone calls, scheduling transportation, and coordination of communications to keep patient flow smooth.

This fast-paced role requires meticulous data entry, strong customer service, and the ability to work with nursing and medical staff to ensure timely information and efficient unit operations.