Emergency Department Access Specialist

Jobtome; Boulder (CO); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Health plan options

Dental and vision insurance

401(k) Savings Plan

Education reimbursement

Employee discounts

Employee assistance program

Employee referral bonus

Job summary

UnitedHealth Group in Boulder, CO is seeking a patient-focused front desk registrar to handle patient check-in, collect demographics, verify insurance, and collect payments in a fast-paced clinical setting.

You will work onsite at 4747 Arapahoe Ave, supporting the Emergency Department and other units with accurate data entry and compassionate service. Strong Microsoft Office and Epic experience are a plus.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience in hospital, office, or front desk setting.
• Ability to work onsite at 4747 Arapahoe Ave, Boulder CO 80303 in an emergency department setting.
• Ability to work Monday, Tuesday, Friday, and Saturday – afternoons and evenings on those days.
• Must be 18 years of age or older.

Responsibilities

• Greet and check in patients, collect demographics and health information.
• Verify insurance eligibility/benefits and enter/verify data in systems in real time.
• Verify coverage and create price estimates; handle reverifications as needed.
• Collect patient co-pays and discuss out-of-pocket obligations.
• Assist in collecting data for patient care prior to discharge.
• Respond to patient inquiries with compassion and respect.
• Maintain up-to-date knowledge of registration requirements for ED and other units.

Skills

Customer service

Communication

Interpersonal skills

Phone support

Education

High School Diploma/GED

Tools

Epic software

Microsoft Office

Job description

UnitedHealth Group in Boulder, CO is seeking a patient-focused front desk registrar to handle patient check-in, collect demographics, verify insurance, and collect payments in a fast-paced clinical setting.

You will work onsite at 4747 Arapahoe Ave, supporting the Emergency Department and other units with accurate data entry and compassionate service. Strong Microsoft Office and Epic experience are a plus.