Emergency Communications Trainee: Flexible Hours

Carroll County Government, MD; Westminster (MD); Sur place; USD 33 000 - 35 000; Plein temps

Avantages offerts par ce poste

Overtime

Compensatory Time

Shift Differential

On-Call Pay

Résumé du poste

The Carroll County Government is seeking an Emergency Communications Specialist Trainee to learn how to receive 9-1-1 and administrative calls using industry-standard protocol systems. The program includes 8-12 weeks of classroom instruction followed by on-the-job guidance from a certified training officer.

Completion may lead to a promotion to Emergency Communications Specialist I. Strong map-reading skills and knowledge of Carroll County geography will aid in assisting 9-1-1 callers in a

Qualifications

• High school diploma or GED; education/experience may be substituted for minimum requirements.
• Must successfully obtain Maryland Emergency Medical Dispatcher license, CPR, Emergency Telecommunicator Certification, Emergency Dispatch Certification, CJIS certification, FEMA IC 100/200/700/800, Implicit Bias training, Acute Traumatic and Chronic Stress Management training within one year of employment.

Responsabilités

• Receive 9-1-1 and administrative communications via phone, text, and other media; provide pre-arrival instructions.
• Respond to after-hours calls for assigned County agencies.
• Monitor alarms and coordinate with the ECC and agencies.
• Compile reports and records as required by management or government entities.
• Assist Emergency Communications Specialists and Supervisors as needed.
• Adhere to ECC policies and procedures and complete required trainings.

Connaissances

Keyboarding

Local Geography

Computer Aided Dispatch Software

Formation

High school diploma or GED

Description du poste

The Carroll County Government is seeking an Emergency Communications Specialist Trainee to learn how to receive 9-1-1 and administrative calls using industry-standard protocol systems. The program includes 8-12 weeks of classroom instruction followed by on-the-job guidance from a certified training officer.

Completion may lead to a promotion to Emergency Communications Specialist I. Strong map-reading skills and knowledge of Carroll County geography will aid in assisting 9-1-1 callers in a