Emergency Communications Trainee — Dispatcher & Telecommunicator

Emergency Telecommunicator Services; Hammond (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Tangipahoa, LA is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations under supervision.

Training combines classroom instruction, simulations, and supervised console assignments, with schedules that may include nights, weekends, holidays, and overtime. Responsibilities increase as skills are demonstrated.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Trainee roles are often for applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing are important.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Gather essential incident details and confirm locations.
• Develop typing and CAD skills for dispatch operations.
• Study service-area geography and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.

Skills

Clear communication

Typing

Willingness to learn

Teamwork

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Tangipahoa, LA is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations under supervision.

Training combines classroom instruction, simulations, and supervised console assignments, with schedules that may include nights, weekends, holidays, and overtime. Responsibilities increase as skills are demonstrated.