Emergency Communications Trainee

911 Emergency Communications; Durant (OK); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Training provided

Job summary

911 Emergency Communications in Bokchito, OK is offering Dispatcher Trainee and Telecommunicator Trainee roles that introduce you to emergency communications. You will learn how to receive calls, document incidents, operate dispatch systems, and support responders under supervision.

Training may include classroom work, simulations, and supervised console assignments; shifts may include nights, weekends, holidays, and overtime as you progress.

Qualifications

• High school diploma or equivalent required.
• Trainee positions are intended for applicants without dispatch experience.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Customer service experience

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Bokchito, OK is offering Dispatcher Trainee and Telecommunicator Trainee roles that introduce you to emergency communications. You will learn how to receive calls, document incidents, operate dispatch systems, and support responders under supervision.

Training may include classroom work, simulations, and supervised console assignments; shifts may include nights, weekends, holidays, and overtime as you progress.