Emergency Communications Specialist

National Public Safety Careers; Westfield (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

National Public Safety Careers in Westfield, IA is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. This role may involve telephone call taking, radio dispatch, and records-system duties.

Dispatchers help officers by relaying accurate locations, descriptions, and safety information, and they may work nights, weekends, holidays, and overtime depending on staffing and agency needs.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry level vacancies may provide training.
• Experience in police dispatch or applicable certifications may be required for higher classifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing accuracy

Clear radio communication

Multitasking

Geography knowledge

Education

High school diploma

Job description

National Public Safety Careers in Westfield, IA is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. This role may involve telephone call taking, radio dispatch, and records-system duties.

Dispatchers help officers by relaying accurate locations, descriptions, and safety information, and they may work nights, weekends, holidays, and overtime depending on staffing and agency needs.