Emergency Communications Specialist - Safety Dispatcher

Public Safety Dispatch Network; Santa Clarita (CA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network in Canyon, CA invites applicants for Public Safety Dispatcher / Telecommunicator roles. The position combines information flow, technology, and careful decision-making to support emergency responders.

The role may involve call taking, police and fire dispatch, and EMS coordination, with shifts including nights, weekends, and holidays to ensure continuous staffing. Training and certifications vary by jurisdiction and service handled.

Qualifications

• High school diploma or equivalent required.
• Accurate typing, active listening, and clear communication.
• Ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD systems

Radio systems

Job description

Public Safety Dispatch Network in Canyon, CA invites applicants for Public Safety Dispatcher / Telecommunicator roles. The position combines information flow, technology, and careful decision-making to support emergency responders.

The role may involve call taking, police and fire dispatch, and EMS coordination, with shifts including nights, weekends, and holidays to ensure continuous staffing. Training and certifications vary by jurisdiction and service handled.