Emergency Communications Specialist | Public Safety Dispatcher

National Public Safety Careers; Mullica Hill (NJ); On-site; USD 52,000 - 68,000; Full time

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators for Clayton, NJ. The role involves taking calls, dispatching police/fire/EMS, and coordinating information between the public and responders.

Expect shift work, potential nights, weekends, holidays, overtime, and continuous staffing needs. Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, clear communication, and the ability to multitask.

Qualifications

• High school diploma or equivalent commonly required; qualifications vary by role.
• Typing accuracy, active listening, clear communication essential.
• Certifications depend on services handled and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High School Diploma

Tools

Computer-Aided Dispatch (CAD)

Job description

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators for Clayton, NJ. The role involves taking calls, dispatching police/fire/EMS, and coordinating information between the public and responders.

Expect shift work, potential nights, weekends, holidays, overtime, and continuous staffing needs. Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, clear communication, and the ability to multitask.