Emergency Communications Dispatcher | Public Safety Telecommunicator

National Public Safety Careers; Middletown Township (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers seeks Public Safety Dispatcher / Telecommunicator opportunities in Lincroft, NJ. Dispatchers support the flow of information between the public and emergency response agencies, handling call taking, police and fire dispatch, EMS, and coordination across systems.

A high school diploma or equivalent is commonly required. Strong typing, active listening, clear communication, and the ability to switch between tasks are essential.

Qualifications

• High school diploma or recognized equivalent; certifications depend on services and jurisdiction.
• Accurate typing, active listening, and clear communication are essential; ability to switch between tasks.
• Background screening and agency-specific training are common requirements.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Radio/telephone systems

Job description

National Public Safety Careers seeks Public Safety Dispatcher / Telecommunicator opportunities in Lincroft, NJ. Dispatchers support the flow of information between the public and emergency response agencies, handling call taking, police and fire dispatch, EMS, and coordination across systems.

A high school diploma or equivalent is commonly required. Strong typing, active listening, clear communication, and the ability to switch between tasks are essential.