Emergency Communications Specialist — Public Safety Dispatcher

Public Safety Dispatch Network; Mount Pleasant (NC); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Public Safety Dispatch Network in Crossnore, NC seeks qualified dispatchers/telecommunicators to manage emergency and nonemergency requests. You will verify locations, gather caller information, and coordinate responders using CAD and radio systems.

Training and certifications depend on jurisdiction, with varied shifts and overtime as needed. Applicants should demonstrate accurate typing, active listening, and clear communication.

Qualifications

• High school diploma or equivalent required.
• Accurate typing and active listening skills.
• Ability to switch between tasks and work under pressure.
• Certifications depend on jurisdiction and services handled.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and collect essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active Listening

Clear Communication

Education

High school diploma or equivalent

Tools

CAD software

Radio Systems

Mapping

Job description

Public Safety Dispatch Network in Crossnore, NC seeks qualified dispatchers/telecommunicators to manage emergency and nonemergency requests. You will verify locations, gather caller information, and coordinate responders using CAD and radio systems.

Training and certifications depend on jurisdiction, with varied shifts and overtime as needed. Applicants should demonstrate accurate typing, active listening, and clear communication.