Emergency Dispatch Specialist | 24/7 Public Safety

National Public Safety Careers; Tar Heel (NC); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

National Public Safety Careers in Tar Heel, NC seeks qualified police dispatchers to receive and route emergency and nonemergency calls. The role involves documenting locations, vehicle details, and hazards, and assigning calls to officers while monitoring radio traffic and status.

Training and security screening may apply. Dispatchers operate in a high-stakes environment, maintaining accurate records and coordinating with neighboring agencies as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Training may be provided for entry-level vacancies.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighbouring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Listening skills

Geography knowledge

Education

High school diploma

Tools

Criminal justice information systems

Job description

National Public Safety Careers in Tar Heel, NC seeks qualified police dispatchers to receive and route emergency and nonemergency calls. The role involves documenting locations, vehicle details, and hazards, and assigning calls to officers while monitoring radio traffic and status.

Training and security screening may apply. Dispatchers operate in a high-stakes environment, maintaining accurate records and coordinating with neighboring agencies as needed.