Emergency Communications Specialist – Public Safety Dispatch

Public Safety Dispatch Network; Eldon (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Kaiser seeks Public Safety Dispatcher/Telecommunicator to support emergency communications in Kaiser, MO. Responsibilities include call taking, police and fire dispatch, and potentially EMS dispatch, integrating information and following agency procedures.

The role emphasizes organization of incoming information, careful decision-making, and keeping callers and responders informed during emergencies. Training and certifications vary by services and jurisdiction.

Qualifications

• High school diploma or equivalent required; further certifications depend on role and jurisdiction.
• Candidates should demonstrate accurate typing, active listening, and clear communication.
• Ability to switch between tasks and maintain composure under pressure.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Radio/console equipment

Job description

Kaiser seeks Public Safety Dispatcher/Telecommunicator to support emergency communications in Kaiser, MO. Responsibilities include call taking, police and fire dispatch, and potentially EMS dispatch, integrating information and following agency procedures.

The role emphasizes organization of incoming information, careful decision-making, and keeping callers and responders informed during emergencies. Training and certifications vary by services and jurisdiction.